Request Refund
For duplicate charges or confirmed billing errors.
Last updated: February 24, 2026
Eligibility
We review refund requests for duplicate payments and confirmed billing errors. General dissatisfaction with AI output quality is not a refund basis.
What to include
- Account email address
- Charge date and amount
- Transaction ID or invoice ID
- Reason for request
How to submit
Email us at support@aiflowchart.com with subject line:
Refund Request - [Your Account Email]
Review timeline
We typically respond within 3-5 business days. If approved, refunds are returned to the original payment method and final arrival time depends on your bank or card provider.
Contact
Email: support@aiflowchart.com
Location: Shenzhen, China