Contact us
We are here to help with product questions, support, and feedback.
Reach us at support@aiflowchart.com.
Location
Shenzhen, China
Support hours
We respond to most requests within 1-2 business days.
What to include
- A brief summary of the issue or request
- Steps to reproduce (if applicable)
- Your account email (if logged in)
Billing and refund requests
For duplicate charges or billing disputes, use our Request Refund page or email support with subject line: Refund Request - [Your Account Email].
You can also review our privacy policy and terms of service, plus our refund policy.