Privacy Policy
Your privacy matters to us
Last updated: January 12, 2026
1. Introduction
Welcome to AI Flowchart Generator ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered service.
Contact: support@aiflowchart.com
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided via Google OAuth)
- Profile picture (if provided via Google OAuth)
- Account creation date
2.2 Payment Information
Payment processing is handled by our payment provider (Creem). We do not store your full credit card details. We only receive:
- Transaction confirmation
- Subscription status
- Last 4 digits of card (for display purposes)
2.3 Usage Data
We automatically collect:
- Browser type and version
- Device information
- IP address (anonymized)
- Pages visited and features used
- Usage history and timestamps
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your requests and transactions
- Manage your account and subscription
- Process payments and prevent fraud
- Send service-related communications
- Improve our service and user experience
- Respond to your inquiries and support requests
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure cloud storage with industry-leading providers
- Authentication via Supabase with secure session management
- Regular security audits and updates
However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Data Sharing
We do not sell your personal information. We only share data with:
- Payment Processor: To handle transactions (Creem)
- Cloud Infrastructure: To store and deliver content (Cloudflare, Supabase)
- Legal Authorities: When required by law or to protect our rights
6. Your Rights
You have the right to:
- Access: View your account data and usage history
- Delete: Request deletion of your account and associated data
- Export: Request a copy of your data
- Opt-out: Unsubscribe from marketing communications
- Correct: Update your account information
To exercise these rights, contact us at support@aiflowchart.com.
7. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze site usage
You can control cookies through your browser settings. Disabling cookies may affect some features of our service.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@aiflowchart.com
By using AI Flowchart Generator, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your data.